Accounts

How do I create a new account?

I’m already using Daycast and want to join a team. How do I do that?

How do I give someone else on my team admin capabilities?

I need to reset my password. How do I do that?

How do I change my display name?

How do I change the email address associated with my account?

How many members can I add to my team?

How do I add team members?

How do I remove a team member?

How do I delete my account?

How do I delete my whole team?

Preferences

Sometimes I forget to switch tasks in Daycast when I start working on something else. Can Daycast help?

If I need to start a task at a certain time, will Daycast remind me, or do I need to set up a notification in some other tool?

I’d like to be able to estimate how much time a task will take in order to better plan my days. Can I do that?

Troubleshoot Notifications: I’ve enabled Status Reminders/Task Reminders/Task Time Estimates notifications but I never see them. Why?

Privacy

My company has a strict confidentiality policy. How can I keep my work in Daycast private?

If I enable usage tracking, does that mean you’ll watch what I do in the app?

If I enable crash/error reporting, what kind of information will you get?

I’ve enabled crash/error reporting, and just encountered a problem. Should I email support@daycast.com anyway?

Subscriptions

How much does a Daycast subscription cost?

What do I get for my subscription fee?

I’m ready to subscribe. How do I do that?

I already have a Daycast subscription. How do I change my billing details?

One of my employees quit. How do I stop paying for their Daycast subscription?

Tasks

I keep seeing tasks I won’t be using again in the list that appears when I click the plus sign to create a new task. How do I get rid of them?

How does Daycast determine what tasks it shows in the autocomplete list that appears when I click the plus sign to create a new task?

Will Daycast remind me to start tasks at certain times?

Sometimes I forget to switch tasks in Daycast when I start working on something else. Can Daycast help?

I’ve enabled reminders, but I never see them. Why?

I didn’t get to one of my task’s today. Can I move it to another day, or do I have to retype it?

I finalized my day, but now I need to edit one of my tasks. What do I do?

Projects

I accidentally logged time to the wrong project and finalized my day. What do I do?

How do I edit a project name?

If I delete a Daycast project, will the project’s associated tasks and time also be deleted?

I accidentally deleted the wrong Daycast project. How do I fix it?

If I filter projects out in the Forecast Your Day panel, will those projects be removed from my Daycast altogether?

Day Planning

I’m terrible at day planning. Any tips?

I like to keep my plan chronological, but sometimes I have to add a task after I’ve finished planning my day. Can I move it so it’s not at the bottom of the list?

How far in advance can I plan?

I’d like to add a single task to multiple days at a time. Can I do that?

I’d like to estimate the time I’ll spend on each task in order to better plan my days. Can I do that?

Who can make changes to my day plan?

Time Tracking

Will Daycast keep track of what time of day I started and ended each task?

What if I need to start a task at a particular time? Do I need to set an alert in a separate tool?

I forgot to clock out of a task. How do I fix my time?

Who can edit my time entries?

Team Transparency

Who can see my status in Daycast?

Who can see my day plan in Daycast?

I see my teammates’ current status in my Daycast, but I’d like to see what they’re planning to work on later today. How do I do that?

There are thirty users on my Daycast team, but I only work with five on a daily basis. Can I simplify my view?

If I filter a teammate out of my user panel, can I still view their day plan?

Reports

How do I run reports in Daycast?

Can I export reports from Daycast?

What do reports in Daycast cover?

FreshBooks Integration

How do I integrate my FreshBooks account with Daycast?

How do I add FreshBooks projects to my day plan?

How can my employees track time to my FreshBooks projects?

Can my contractors track time to my FreshBooks projects?

I accidentally tracked time to the wrong FreshBooks project and finalized my day. How do I fix it?

I accidentally tracked time to a non-FreshBooks project and finalized my day. How do I fix it?

I got a message in my Daycast that the authorization to connect to FreshBooks has been revoked. What’s that about?

Pivotal Tracker Integration

How do I integrate my Pivotal Tracker account with Daycast?

I’m a member of several Pivotal Tracker projects. Which stories will be available to me in Daycast?

A story was just added to Pivotal Tracker that I want to add to my day plan, but I can’t find it in Daycast. What do I do?

Basecamp Classic Integration

How do I integrate my Basecamp Classic account with Daycast?

Does the Basecamp Classic integration sync projects?

Does the Basecamp Classic integration sync to-dos?

Does the Basecamp Classic integration sync milestones?